Screen Shots


Point of Sale


Service


Schedule


Purchasing

We offer complete software solution for your TRADE business.
Every software includes basic functionality, but to grow the business you need more. Our software gives you that competitive edge.

Don't know what to order for stock?

Stock forecasting is the vital role of any ERP software. It will recommend to order stock based on the actual sales and reorder levels.

Forget to order items that were sold?

Many businesses operate with small inventory, so the back order(BO) is the common practice. The automated system keeps track of what was sold as the BO and what must be ordered.

Do you know your inventory?

The major asset of the trade business is its inventory. If the business does not know its inventory, that is the problem. Our software keeps perpetual inventory, where you can have the accurate numbers at any time.

Is your salesperson sells warranty?

Warranty is a valuable revenue stream, however frequently ignored by the salesperson. If offering warranty is made simple and salesperson has an incentive, then the warranty will be offered and sold. The good automated system makes the salesperson's job easy and efficient

Do you have to search a brochure to find the model number?

When customer needs the information, salesperson should not search through vendor manuals to find the right information on the requested model. This is exactly what the computers are for; well designed system will have the immediate and complete information on the model.

Loose merchandise when transferring to another showroom?

Some businesses operating more than one location including warehouse and showrooms. The business should not loose assets just because it is more difficult to keep track of stock. Automated system handles that operation well by forcing the appropriate documentation and procedures to move stock. At the end nothing gets lost and everything is accounted for.

Have to call customer later to arrange the schedule instead of doing it during the purchase?

Part of our philosophy is to make the purchase as quickly as possible with the least number of clicks or opening and closing myriads of screens. Our screens designed to maximize the efficiency and minimize the time spend navigating. While the items being sold, the salesperson sees at the same time what schedules are available throughout the company and offers that time slot to the customer.

Damaged merchandise is out of control?

Every trade business is involved in returning damaged product. There is a lot of frozen funds are tied in it. Our system automates this process and makes very efficient to submit the claim and get your money back.

Takes forever to update the new price list and discontinued merchandise?

Many vendors change the price list as often as every three months or even more frequent. The bigger the inventory you have the more of a task it is to update new prices. It is also important to mark discontinued items, so it would not be ordered by mistake. We automated the process; it will add new items, change the prices on the existing and will discontinue the old items. It saved an enormous amount of time and it keeps the stock accurate.

Not able to split order for delivery?

Many problems occur during the delivery/pickup. The reason is because the schedules are not sophisticated enough and as the result not able to reflect the customer needs for delivery. We have very flexible and powerful schedule function, which allows quickly to split, combine, change or reschedule appointments and that keeps customer happy.

System does not support customer credit?

Frequently customer has store credit with the company. Automated system keeps track of that credit and reminds the salesperson to use it during the purchase. Customers like to see that the store does not forget their credit.

Forgot to notify the customer when merchandise is in?

Good number of calls in the office is when customer wants to know, whether the merchandise is in. Customer should be notified of the promised day and of the receiving day as soon as it's known. We have tight integration between modules. It means that every item received is immediately notifies the salesperson and reminds to call the customer to schedule the delivery.

Not able to support multiple delivery addresses?

Many customers use multiple addresses either for purchasing or for service. It is an absolute necessity for the system to support this ability. We make it easy for the salesperson to see all addresses for that customer during the purchase to make sure to sell to the right address. If address is already entered into the system it should be confirmed and not to ask customer a redundant information. The system also makes it easy to enter new address during the sale without skipping a bit. The same ability applies to service.

Have no idea, whether the customer is in good standing with the company, while selling or making service call?

It is our philosophy to give user as much relevant information at a glance without clicking or looking for papers. While the customer is on the phone, all related customer information is visible at once. Sometimes you get the customer for which you wish to refuse the service, that must be reflected, so next time customer calls; you can decide if you wish to do business with that person.

Keeping stack of papers to be reimbursed for a warranty job?

Some service businesses have large volume of warranty jobs, it is essential to get reimbursed as soon as possible. The correct paper trail must accompany the claim for reimbursement. We have very powerful mechanism to keep track of warranty jobs and the parts were purchased to complete that job. That makes easy to get reimbursed fast.

email@customsoftwarebuilders.com
Phone: 818-554-7542
Fax: 818-591-1307

<% str := ''. Counter
%>